HostRocket has been around the block when it comes to web hosting. In fact, the company was founded in 1999 and has been quite profitable every since. This web host has its very own data center and provides quality support from its local office, something that is starting to become rarity thanks to the cost-efficiency of outsourcing. HostRocket ranks pretty well in many web hosting reviews but are they worth your money? Let the Web Hosting Ghostwriter help you make that determination.
HostRocket Hosting Portfolio
HostRocket has an impressive lineup with products and services that are very reasonably priced. Though tagged as reseller hosting, its shared web hosting plan is actually designed to meet a wide variety of needs. The price for this multipurpose package starts as low as $4.95 a month, which is the price you get when signing up for a two-year deal. Compared to other web hosting solutions, that there isn’t bad at all. This plan is light on features but does come with all the basics and pretty much everything you need to stir up some noise online. HostRocket also offers dedicated web hosting with servers in AMD and Intel varieties. AMD server hardware starts as low as $99.99 per month while the Intel brand is a Bargain Basement low of $69.99 a month. Additionally, HostRocket offers web design services for those who lack creative juice.
HostRocket Feature Set
As I mentioned, HostRocket lacks some of the features you’ll find in other web hosting packages but does offer some nice tools. For example, you get both AwStats and Webalizer for viewing your web statistics. Both of these programs are very useful as they display your statistics in comprehensive graphical tables and reports. You also get unlimited email accounts, webmail, unlimited FTP access and all the functionality of cPanel. If you’re not familiar with cPanel, this award-winning control panel lets you control every aspect of your web hosting account from managing emails to add-on domains.
HostRocket Reliability
The HocketRocket data center is structured to deliver reliable web hosting solutions to thousands of customers across the world. Located in Clifton Park, New York, this facility is equipped with UPS systems and backup generators to compensate for power failures, cooling systems to keep the servers from overheating and 24/7 onsite technicians to make sure the operation stays running efficiently. HocketRocket utilizes high-end Cisco routing equipment along with multi-gigabit backbone connections to ensure an exceptional performance online. This web host guarantees your site will be up and running with a 99.5% uptime. I like this about HostRocket because even though 99.9% is the industry standard, far too many web hosting companies aren’t living up to those claims.
HostRocket Technical Support and Customer Service
HostRocket offers a number of ways to get assistance when your web hosting environment starts to give you the blues. You can get support by phone, email and live chat as well as the support ticket system. There is also an FAQ page, community forum and a HelpDesk specifically designed to provide support for dedicated server customers. From my little email test, HostRocket is pretty responsive as they got back within five minutes and actually gave me some answers that made sense.
HostRocket Overall Value
I definitely recommend HostRocket for your personal or small business hosting needs. The price is affordable and doesn’t sacrifice quality by any means. If you’re interested in reseller hosting, this is one provider that needs to be on the top of your list.
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